Shipping policy
Shipping & Delivery
UK & International Delivery
BAULDRY Botanicals delivers throughout the United Kingdom and to selected international destinations, including the USA, Canada and Australia.
Online ordering to the European Union is temporarily paused while we update our arrangements in response to regulatory requirements. EU customers are welcome to contact us directly to discuss their projects and available shipping options.
Production & Delivery Times
Many of our fabrics, wallpapers and soft furnishings are made to order. Production lead times vary by product and are displayed on individual product pages.
Once dispatched, estimated delivery times are:
- United Kingdom: 3–5 working days
- International destinations: 7–14 working days
Delivery estimates are not guaranteed. If you are working towards a particular deadline, please contact us before placing your order.
Shipping Costs
Shipping costs are calculated at checkout according to the products ordered and delivery destination.
Larger fabric orders may be shipped rolled to protect the material, while smaller orders may be folded where appropriate.
For bespoke, trade or larger interior projects, please contact us for a tailored shipping quotation.
Tracking Your Order
Once your order has been dispatched, you will receive a confirmation email containing tracking information.
We use trusted delivery partners, including UPS, DHL and Royal Mail.
International Customs & Duties
International orders may be subject to customs duties, import taxes and local charges. These are the responsibility of the customer and are not included in the purchase price.
International Cushion Orders
International cushion orders are generally supplied as cushion covers only to reduce shipping costs and environmental impact.
UK customers may purchase cushion pads alongside their covers. International customers can source suitable inserts locally using the dimensions provided on our product pages.
Special Delivery Requirements
For expedited delivery, specific deadlines or special shipping arrangements, please contact us before ordering. We will be happy to discuss your requirements and explore the available options.